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Privacy Policy

ChordPoint Group Services ("ChordPoint Group Services," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company or organization
  • Job title
  • Billing and payment information (when applicable)
  • Any information you voluntarily provide through forms, emails, or other communications

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Respond to inquiries and customer support requests
  • Process transactions
  • Improve our website and services
  • Send service-related communications
  • Send marketing communications where permitted by law
  • Maintain security and prevent fraud
  • Comply with legal obligations

3. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests
  • Protection of vital interests

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Enhance user experience

You may configure your browser to refuse cookies; however, some features of the website may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers who assist in operating our business
  • Payment processors
  • Cloud hosting providers
  • Professional advisors
  • Government authorities when required by law
  • Successors in connection with a merger, acquisition, or business transfer

All third parties are expected to protect your information and process it only for authorized purposes.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Request data portability
  • Lodge a complaint with the appropriate data protection authority

We will respond to requests in accordance with applicable laws.

9. Children's Privacy

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate authorization.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

If your information is transferred or processed outside your country of residence, we will take appropriate measures to ensure it receives an adequate level of protection in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

ChordPoint Group Services

Email: dataprivacy@chordpointgroup.com

We will make reasonable efforts to respond to your inquiry in a timely manner.